Contact Us
Contact Us
Thank you for engaging with Uzoja. Our dedicated teams are positioned to address inquiries, explore collaborative opportunities, and assess developer submissions with precision and courtesy. The channels below are the official avenues to reach us, backed by clear response expectations and accountable processes.
General inquiries
For questions relating to account management, product information, pricing, onboarding, or strategic partnerships, please use the general inquiries channel. Your message will be triaged by our front-line support team and routed to the appropriate specialist without delay.
- Product capabilities, roadmap inquiries, and feature requests
- Billing, subscriptions, invoicing, and payment options
- Account access, onboarding steps, and user roles
- Channel partnerships, program inquiries, and collaboration opportunities
- General feedback, compliments, or non-technical support
Correspondence method: email. Please include a concise description, your organization name, and a preferred contact method. Email address: [email protected]
Developer submissions
Uzoja welcomes technical collaborations, API integrations, SDK contributions, and app submissions from developers and teams. To enable a swift and thorough evaluation, provide the following details in your message:
- Project name and primary use case
- Lead developer contact information (email and preferred phone, if applicable)
- Overview of the integration, including involved APIs or SDKs
- Target platforms (iOS, Android, web, server-side, etc.)
- Security, privacy, and compliance notes relevant to the submission
- Links to code, documentation, and any sandbox or test environments
Submission channel: email to [email protected] with the subject line “Developer Submission: [Project Name]â€. Our Developer Relations team will acknowledge receipt and outline the next steps or request additional information.
Response times and service commitments
Uzoja maintains clear, predictable response targets to uphold accountability and trust. Typical timelines are:
- Initial acknowledgement for general inquiries: within 1 business day
- General inquiry resolution: within 3 business days, depending on request complexity
- Developer submissions: initial review within 3–5 business days; technical evaluation may extend beyond this window
Note: During peak periods or regional holidays, response times may vary. We will proactively notify you of any anticipated delays and provide an updated ETA.
For urgent matters, please indicate urgency in the subject line of your email. We appreciate your engagement with Uzoja and are steadfast in delivering professional, timely support aligned with our corporate standards.
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